Sending a payment with Privat 3 Money is very simple. You can do so from your P3 Online Portal or P3 App.
1. Log in to your Online portal or Mobile App. On the left side menu choose "Payments".
2. Choose "Bank transfer" by clicking "Create".
3. Click on the drop-down menu to choose from which account you would like to send the transaction.
4. In the beneficiary details area, choose if you will be sending to an individual or company and fill in the remaining beneficiary details accordingly. Please note that all the fields are mandatory.
Depending on the payment type, you may be required to include an intermediary bank. Please add the intermediary bank details to the transaction instructions. If you do not have the intermediary bank details, you can ask the beneficiary of the funds, they should be able to provide them.
You can also contact us for assistance via support@privat3money.com.
The payment description will show as a reference for the beneficiary. Here you put e.g. the invoice number.
5. After having filled out all the details click on “Next”.
The following screen will allow you to upload supporting documentation. We encourage you to always add supporting documentation, such as an invoice or agreement, to allow for a smooth processing of your transaction.
6. The last step is the confirmation of the payment details. You can confirm the payment by entering the OTP code (one-time password received in your Mobile App) or using your Confirmation Code (a unique code you receive once on account opening).
7. Once the payment is confirmed it will be sent. The payment will be visible in your account history once it is fully processed.
Please note that if you need to cancel the payment or require an update, contact our Support Team via email at support@privat3money.com.
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