If you notice a suspicious or incorrect transaction on your P3 pre-paid card, please contact our Support Team immediately using the live chat function on the P3 Client Portal or P3 App or email us at cardsupport@privat3money.com. Please provide details including, time, amount and currency of the transaction, and we will assist you in disputing it.
For security reasons, ensure you contact us as soon as you notice any suspicious activity or if your card is lost or stolen.