Two-Factor Authentication (2FA) is a core security feature for your P3 Account, requiring an OTP code (One-Time Password) in addition to your password to access the client portal and to confirm transactions. An OTP code is a single-use, auto-generated code that verifies your identity. You will receive this code on your trusted device, and it can be accessed through the P3 App.
When do I need to use an OTP Code?
- To log in to the P3 Online Portal if 2FA is enabled.
- To order a P3 Prepaid card or a P3 Debit card.
- To load a P3 Prepaid card.
- To make a payment using the P3 Online Portal.
If you have any questions, please contact our Support Team using the live chat function available in your P3 Online Portal or P3 App or, email us at support@privat3money.com.
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