If you have feedback or wish to lodge a complaint regarding Confirmation of Payee (CoP), we encourage you to contact our Support Team for assistance.
You can reach us in several ways
- Email: Send us your concerns at support@privat3money.com
- P3 Online Portal or P3 App: Access either platform to contact us directly via live chat
Postal Mail: You can also mail your feedback to our head office at 23 Hill Street, W1J 5LW, London, United Kingdom
We commit to investigating your query promptly. You will receive an initial response within 5 working days and a comprehensive reply within 15 days, unless there are exceptional circumstances.