In order to smooth the process of receiving incoming funds to your P3 account, please ensure to ask that the customer reference details, which can be found in your P3 Online Portal or P3 App, are stated on any transfer made to your account.
Instructions to find the details in your P3 Online Portal:
P3 Online Portal → Go to the Accounts tab on the left side of your screen → Click on the account that you need the information for → Click on the Funding Instructions tab and expand the details.
P3 App → Go to the Accounts tab → Click on the Account that you need the information for → Click on the Funding Instructions tab.
You can send these funding instructions via Email, Whatsapp or Slack by clicking on the forward button in the top left hand corner.
Please ensure that the sender of the funds includes the intermediary bank details into their payment instructions to allow for smooth processing.