Yes, we strongly recommend including supporting documentation with all of your payments. Attaching documentation to your outgoing payment is very simple, after entering your payment details, you will have the option to upload your documents or drag and drop them.
Supported file formats - png, pjpeg, jpeg, pdf
Max. file size = 5 Mb
Max. file name length = 100
Max. number of attached files = 25
The attachment should be relevant to your payment and reflect the purpose of the payment.
Kindly note that a payment can be rejected if the purpose of the payment is unclear or there is no documentation provided.
As for any expected incoming transactions, you can always send it by email to your client relationship manager or support@privat3money.com