If you are expecting an incoming payment and this has not been credited, please contact our support team either via support@privat3money.com or on live chat via the P3 Online Portal or P3 App and provide a payment confirmation and/or a SWIFT copy.
Our team will verify if we have received the funds. Note that we have no control over incoming payments until they arrive in our account. We handle these requests with the shortest delay possible, but it can take up to 3 days to get back to you.
Note: Please ensure that the reference provided on your wiring details is added to the notes section by the Payee to enable ease of credit to your account.