If you are expecting an incoming payment that has not been credited, please contact our Support Team via support@privat3money.com or through live chat on your P3 Online Portal or P3 App. Be sure to provide a payment confirmation and/or SWIFT copy for verification.
Our team will check if the funds have been received. Please note that we have no control over incoming payments until they are credited to our account. We aim to handle these requests as quickly as possible, though it may take up to 3 days to respond.
Please note: To facilitate smooth processing, kindly ensure that the full details provided in your funding instructions are used exactly as stated.