At P3 we do our utmost best to smoothly process all of our client’s transactions. If the beneficiary did not receive a transaction sent from your P3 account first please verify if the standard processing time has passed before reaching out to us.
If the standard processing time has elapsed, please reach out to our Support Team using live chat on the P3 Online Portal or P3 App, or by emailing support@privat3money.com. Kindly provide the beneficiary's name, the amount and currency, and the Transaction ID (TRID).
You can download a payment confirmation from the P3 App or P3 Online Portal, which includes this information.
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